Privacy Policy

Effective Date: April 12, 2025
City Navigators Inc. (“City Navigators”, “we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Contact Information: Name, phone number, email address, and location
Relocation Details: City you’re relocating to, preferences, budget, and goals
Booking & Communication Data: Time and date of consultation bookings, call preferences
Payment Information: If applicable, for membership or service transactions (processed through secure third-party providers)
Technical Data: IP address, browser type, device type, operating system, and usage activity via cookies

2. How We Use Your Information

We collect and use your information to:

Schedule and manage consultation calls
Deliver personalized relocation services
Communicate with you about services, updates, and offers
Improve user experience and our services
Provide customer support
Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Trusted Service Providers: (e.g., movers, real estate agents, internet providers) for service fulfillment
Technology Partners: To manage bookings, emails, and user data securely
Legal Authorities: If required by law, legal process, or to protect our rights

We never sell or rent your personal information to third parties.

4. Data Security

We use industry-standard security measures including SSL encryption to protect your data from unauthorized access, misuse, or disclosure. Despite our efforts, no online transmission is 100% secure. Please use our services responsibly.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control or disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Withdraw consent at any time
Request a copy of the data we store about you

To exercise any of your rights, please contact us at info@citynavigators.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before sharing any information.

8. Children’s Privacy

City Navigators’ services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, the updated date will be listed at the top of the page. We encourage users to review this policy regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📞 Phone: 403-401-6866
📧 Email: info@citynavigators.com