Terms & Conditions

Effective Date: April 12, 2025
Welcome to City Navigators Inc. (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our site or services.

2. Services Offered

City Navigators provides relocation support and assistance services such as:

Home Search Services
Settlement & Thrive Assistance
Employment Support
Membership Benefits and Concierge Services

We reserve the right to modify or discontinue any service at any time without notice.

3. Eligibility

Our services are intended for individuals who are 18 years of age or older. By using our site, you represent and warrant that you meet this requirement.

4. Booking and Consultations

When booking a consultation, you agree to provide accurate and complete information. City Navigators reserves the right to decline or cancel any consultation request at our discretion.

5. Payments and Membership

Some services, including the CNMembership, may require payment. All fees are in CAD (Canadian Dollars) and are non-refundable unless otherwise stated. Payment processing is handled securely through trusted third-party platforms.

6. Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and service descriptions—is the property of City Navigators or licensed to us. You may not copy, reproduce, modify, or distribute any content without prior written permission.

7. User Conduct

You agree not to:

Use our website for unlawful or unauthorized purposes
Interfere with or disrupt the site’s functionality or security
Impersonate any other individual or provide false information
Upload or distribute any harmful content or malware

8. Third-Party Services and Links

We may provide links or referrals to third-party services. City Navigators is not responsible for the content, privacy practices, or availability of these external sites. Use of such services is at your own risk.

9. Limitation of Liability

City Navigators will not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or services. All support is provided on an “as-is” and “as-available” basis.

10. Indemnification

You agree to indemnify and hold harmless City Navigators, its team, partners, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated effective date. Continued use of the site after changes indicates acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the Province of Alberta, Canada, without regard to its conflict of law principles.

13. Contact Information

For questions regarding these Terms and Conditions, please contact:

📞 Phone: 403-401-6866
📧 Email: info@citynavigators.com